GravityLab transforms the way NZ non-profits and private organisations work. They have a unique approach which delivers long term impact instead of a standalone technology solution. This works by defining the 3-5 year goals, expanding your understanding of your customer, mapping roles and processes to achieving results. They then focus on building a technology solution with Salesforce CRM that integrates all of these components. Your system is configured to your needs to make your ideas a reality. It's not enough to use the world's best CRM it's about relentlessly focusing on your long term vision, your customers and bringing your supporting processes and touchpoints alive. Come and learn about the six building blocks of digital business and how we align them to Salesforce CRM today.